Thank you for choosing academy.mgdlab.com for your educational needs. This page outlines our refund and cancellation policy to provide you with a clear understanding of the processes and guidelines associated with refunds and cancellations of our online courses. Please review this policy carefully before enrolling in a course.
Enrollment and Access:
Upon successful enrollment and payment, you will gain immediate access to the course materials and resources on academy.mgdlab.com. Since our courses are digital and accessible immediately, our refund and cancellation policy is designed to address specific circumstances.
- Cancellation by the Participant: If you wish to cancel your enrollment in a course, you may do so within 24 hours from the date of enrollment. To initiate a cancellation, please contact our customer support team at (Email – firstname.lastname@example.org or Mob – 7020594121). A cancellation fee of 50% will be deducted from the refund amount to cover administrative and processing costs. After the 24-hours window has passed, no refunds will be issued for cancellations.
- Course Progress: If you have accessed a significant portion of the course materials or have completed a substantial portion of the course content, you will not be eligible for a refund. This policy is in place to prevent misuse of our courses.
- Refund Eligibility: Refunds are only applicable for cancellations made within the specified 24 hours window from the date of enrollment. After this period, no refunds will be granted.
- Refund Process: To request a refund, please reach out to our customer support team at (Email – email@example.com or Mob – 7020594121). Refunds will be processed within 7 business days from the date of the refund request.
- Refund Amount: For eligible cancellations, the refund amount will be the total course fee minus the applicable cancellation fee. This fee covers administrative and processing costs associated with your enrollment and cancellation.
In exceptional cases where technical issues or unforeseen circumstances prevent you from accessing the course materials, we will review each situation on a case-by-case basis. If deemed appropriate, we may offer alternative solutions or partial refunds at our discretion.
If you have any questions or concerns about our Refund and Cancellation Policy, please don’t hesitate to reach out to our customer support team at (Email – firstname.lastname@example.org or Mob – 7020594121). We are here to assist you and provide further clarification on any aspects of this policy.
Please note that this Refund and Cancellation Policy is subject to change. Any updates or modifications to this policy will be reflected on this page. It is your responsibility to review this policy periodically to stay informed about any changes.
Thank you for choosing academy.mgdlab.com. We are dedicated to providing you with high-quality educational experiences and are here to support you throughout your learning journey.