Cancellation Policy

Thank you for choosing our web designing and development services at https://mgdlab.com/. We strive to provide exceptional services and meet our clients’ expectations. However, we understand that sometimes circumstances may arise where you need to cancel your service. Please read our cancellation policy carefully to understand the terms and conditions.

Cancellation Requests

To request a cancellation of your web designing and development service, please contact us through our customer support email or phone number. You will need to provide us with detailed information about the reason for your cancellation request, along with any relevant documentation or evidence.

Cancellation Fees

Depending on the stage of your project and the work completed, the following cancellation fees may apply:

1. Cancellation Before Project Commencement: If you decide to cancel your service before we have commenced any work on your project, no cancellation fees will apply, and you will be eligible for a full refund.
2. Cancellation After Project Commencement: If you decide to cancel your service after we have started working on your project, a cancellation fee may apply. The cancellation fee will be determined based on the work completed and the resources invested in the project up to the cancellation date. The remaining amount after deducting the cancellation fee will be refunded to you.
3. Cancellation of Customized Work: If you have requested customizations or modifications to the standard services we offer, and the work has already been started or completed, a cancellation fee may apply. The cancellation fee will be determined based on the extent of the customizations or modifications completed up to the cancellation date. The remaining amount after deducting the cancellation fee will be refunded to you.
4. Non-Refundable Items: Please note that any expenses incurred by us for third-party services, such as domain registrations, hosting fees, or software licenses, are non-refundable.

Refund Process

If your cancellation request is eligible for a refund, we will process the refund within 7 business days] to the original payment method used for the purchase. Please note that depending on your financial institution, it may take additional time for the refund to reflect in your account.

Contact Us

If you have any questions or concerns about our cancellation policy, please contact us through our customer support email or phone number. We will be happy to assist you and provide further clarification.

Note: This cancellation policy is subject to change without prior notice. Please refer to the latest version of our cancellation policy on our website for the most up-to-date information.

 

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Refund Policy

Thank you for choosing our web designing and development services at https://mgdlab.com/ We strive to provide high-quality services that meet and exceed our clients’ expectations. However, we understand that sometimes circumstances may arise where you may need to request a refund. Please read our refund policy carefully to understand the terms and conditions.

Refund Eligibility

We offer refunds for our web designing and development services under the following conditions:

1. Cancellation Before Service Commencement: If you decide to cancel your service before we have commenced any work on your project, you may be eligible for a full refund.
2. Unmet Service Requirements: If we are unable to fulfill the agreed-upon service requirements or deliverables as outlined in our initial agreement, you may be eligible for a partial or full refund, depending on the extent of the unmet requirements.
3. Technical Issues: If your website encounters technical issues that are directly attributed to our work, and we are unable to resolve them within a reasonable time frame, you may be eligible for a refund.

Refund Process

To request a refund, please contact us through our customer support email or phone number. You will need to provide us with detailed information about the reason for your refund request, along with any relevant documentation or evidence to support your claim. We will review your request and may require further clarification or investigation, if necessary.

Once your refund request is approved, we will process the refund within 7 business days to the original payment method used for the purchase. Please note that depending on your financial institution, it may take additional time for the refund to reflect in your account.

Non-Refundable Items

Please note that the following items are not eligible for a refund:

1. Third-Party Expenses: Any expenses incurred by us for third-party services, such as domain registrations, hosting fees, or software licenses, are non-refundable.
2. Change of Mind: If you change your mind or no longer require our services after the work has commenced, you are not eligible for a refund.
3. Completed Work: If we have completed the agreed-upon work and delivered the final product or service, you are not eligible for a refund.
4. Customized Work: If you have requested customizations or modifications to the standard services we offer, and the work has been completed, you are not eligible for a refund.
5. Force Majeure: We are not liable for any delays or failures in service delivery due to circumstances beyond our control, such as natural disasters, strikes, or government regulations.

Contact Us

If you have any questions or concerns about our refund policy, please contact us through our customer support email or phone number. We will be happy to assist you and provide further clarification.

Note: This refund policy is subject to change without prior notice. Please refer to the latest version of our refund policy on our website for the most up-to-date information.